Feedback & complaints
At EAL, we’re committed to always improving your experience, and your feedback plays a vital role in helping us do that. If you have any feedback or concerns about our qualifications, assessments, or services, we encourage you to share them with us.
General feedback & complaints
EAL is committed to delivering a high-quality service and welcomes all feedback, including complaints, to help us continuously improve.
If you'd like to submit feedback about any of our qualifications, please scroll down to the Qualification feedback form below.
If you're unable to submit feedback or a complaint via EAL Connect, please use the form below.
Qualification feedback
If you've spotted something in a qualification that doesn't quite work, or you have a suggestion to improve the content, we'd love to hear from you.
Please only submit one suggestion per form. If you have two or more suggestions, please submit a new form for each instance.
This form is for qualification feedback submissions only, and is not monitored for complaints.
Subscribe to our free newsletter
Get the latest news about EAL’s qualifications, assessments and skills solutions, plus important centre service and support updates.
Your work email*
